***Important Information regarding Epsilon Data Security Breach Scam Message***
A few Oritani Bank customers recently received a pop up message on their computer that we believe is a malware or spyware message scam. It appears to be initiated from www.creditreportnotify.com and asks the recipient to Click Here to access your Credit Report but says a credit card is necessary to validate your identity. Please note that this notice is not affiliated or sponsored by Oritani Bank and you should not click on the link. If you should have any questions or concerns, please contact your local Oritani Bank office or call us at 1-201-664-5400.
Protecting our customers information is of great importance to Oritani Bank. The following articles are provided to make you aware of recent frauds and scams to help you avoid them. Oritani Bank is committed to providing the highest level of security and privacy of your financial information.
Oritani Bank Online Banking Privacy Policy
For additional information on how to safeguard your information, visit:
Federal Trade Commission Counterfeit Check Scams
http://www.ftc.gov/bcp/edu/pubs/consumer/credit/cre40.pdf
FDIC: Consumer Resources
http://www.fdic.gov/consumers/consumer/index.html
Federal Trade Commission ID Theft
http://www.ftc.gov/bcp/edu/microsites/idtheft/
OCC Identity Theft
http://www.occ.treas.gov/Consumer/idtheft.htm
FBI: Avoiding Internet Fraud
http://www.fbi.gov/majcases/fraud/internetschemes.htm
Beware of Unauthorized E-Mails
ALERT: Justice Department Urges Public Not to Respond to Fraudulent Spam E-mail - Click here for this urgent notice
E-mail Fraud or Phishing
These are phony e-mail messages sent to you for the purpose of obtaining personal information, such as Passcodes, account numbers or tax ids. The sender designs the e-mail with logos and names of legitimate financial institutions and companies of trust to make you believe they are being sent legitimately. The text of these message portrays a sense of urgency:
Urgent Appeals - such as, your account may be closed if you fail to provide the information for verification.
Security Updates such as, claims that the bank is updating their systems and needs to re-verify the information.
This practice is used by criminals to gain access to your identity and financial accounts.
IMPORTANT - Please be aware that:
Oritani Bank and its affiliates, to include NYCE and MasterCard, will never ask you for your password or Passcode or personal information.
Oritani will not communicate activation or deactivation to an accountholder or cardholder in this manner
NYCE and our other affiliates will never initiate direct communication with our Cardholders
NYCE will not deactivate a card without authorization and will never activate a card.
If you should ever receive a message from anyone claiming to be Oritani Bank and they ask you to provide sensitive information, please DELETE the message and contact us at once. Do not attempt to forward these messages to us or anyone else as this has been known to open the link and may freeze your computer
Remember:
► Do not share your id or passwords with anyone and choose a password that is difficult to guess
► Ensure the security features on your computer are updated.
► Always be suspicious of anyone requesting personal or sensitive information. This also applies to telephone requests.
Important Information about Telephone Fraud
Beware of Unauthorized Callers
This is when an individual calls and claims to act in an official capacity, such as a bank, polce or a court official, in an attempt to get personal or financial information from you.
Credit Card-Debit Card Scam
Recently, callers have falsely portrayed themselves as a representative from Security and Fraud Department of VISA. They convince you that they are investigating a possible fraud, asking you to check for transactions. They reassure you that they will credit funds back to your account. Although they will never ask for your card number, they will ask you to verify that you are in possession of your card by reading the 3-digit number found on the back of the card. This number is a security PIN used to validate you in internet and phone transactions.
1. Never give out your card, account or this security number. The security number should only be used when:
you initiated an internet purchase over a secure site of a known merchant or payment service, or
you initiated a call to a known merchant for a phone purchase
2. If you receive such a call:
Do not give any information
Contact the bank or agency directly to verify or report the call. Contact numbers for credit and debit cards can be found on the back of the card or last statement.
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